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Customer support

Freshdesk

Customer-support ticketing.

Vendor: Freshworks

Current public offer snapshot

USD 19.00 / agent / month (annual commitment)

AI session allowances are limited and extra sessions billed separately.

Pricing model
per seat
Free tier
UNKNOWN
Enterprise offer
published plan
Evidence status
VERIFIED
Source checked
Offer verified
2026-10-07
Plan and billing
Growth; annual commitment
Currency / region
USD · US public offer; taxes and contract-specific discounts not included
Open official source ↗

official pricing · https://www.freshworks.com/freshdesk/pricing/

Before the next bill or renewal

Review billable seats, minimums, annual commitments and add-ons before renewal. Public list rates do not establish your contract price.

This is a review checklist, not evidence of your contract terms, a price increase, savings or an upcoming renewal change.

Evidence limits

Source review is a point-in-time observation. UNKNOWN means the amount or condition was not established. Free trials are not treated as permanent free tiers. Conditional prices stay in the notes rather than appearing as an unconditional starting price.

No previous price, percentage increase or historical effective date is inferred. This catalog does not automatically monitor Freshdesk. Reviewed pricing history is separate.

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